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Communication and security services

  • Portable telephone and fax service
  • Internet Access and Email (Zoom/Teams calls by arrangement)
  • Safekeeping of valuables if requested
  • Lockable drawer located in bedroom for personal items or self-administered medication if requested

Care and support

  • Care and support from staff to help with daily living in line with the resident’s care plan
  • Access to and use of any aids and/or appliances according to individual needs, including hoists, wheelchairs, walking aids, and assisted bathing and shower facilities

Accommodation services

  • Bedroom accommodation
  • Heating and lighting
  • Full housekeeping services
  • Full laundry service

Communal facilities

  • Use of communal lounges and facilities
  • Access to and use of communal grounds/gardens

Activities and engagement

  • Activities and recreational programme
  • Religious services
  • Mobile Library Service

Meals and nutrition

  • All Meals: Nutritious breakfast, lunch, and dinner options.
  • Beverages: Various drinks including water, tea, and juices.
  • Snacks: Healthy snacks available between meals.
  • Newspapers and magazines
  • Purchase of clothes and toiletries
  • Hair dressing in the home’s salon for perms, hair colouring and specialist nail/feet treatments
  • Dry cleaning
  • Non-NHS health services and treatment by dentists or opticians
  • Non-prescription medication
  • Social and travel costs for privately arranged trips
  • Private telephone costs